Important information on how you can use and maximise your Dialpad mobile subscription
Congratulations on getting your Dialpad Mobile Service!
Here are important details you might consider when using the mobile number subscription.
How to send SMS using the Dialpad apps
Dialpad Desktop App
Dialpad Mobile App (Android)
Things to check to make sure you're sending out SMS correctly
- Make sure that the Dialpad mobile number is chosen when sending SMS
You will know if it's going out as an SMS by the message on the message bar
Going out as an a SMS message
Going out as a chat message
- Make sure that your Dialpad contacts main number is the mobile number
If you contacts have 2 or more numbers saved, make sure that the mobile number is set as the primary number.
If you have multiple Dialpad numbers and have previously called your contact, make sure to switch your number to your Dialpad mobile number or else you won't be able to message the number.
