Is Dialpad down? Go to Dialpad's status page to view service and incident updates.
Checking the Dialpad Status Page for Service Updates
Staying informed about potential service issues is crucial for smooth operations. The Dialpad Status Page keeps you updated on any disruptions in service or functionality. This guide will explain how to navigate the page and understand the information it provides.
Accessing the Dialpad Status Page
Visit the Dialpad Status Page at: https://status.dialpad.com/#
Understanding the Status Board
The status board provides a high-level overview of Dialpad's current service health. Look for these key elements:
- Overall Service Status: This will usually be displayed as "Operational" (all systems functioning) or indicate any ongoing issues.
- Feature Status: Individual features like calling, messaging, or video conferencing may be listed with their current status (Operational, Degraded Performance, or Outage).
- Uptime Heatmap: This visual chart shows Dialpad's overall uptime history, highlighting any periods of downtime. https://status.dialpad.com/uptime
Incident Blow-by-Blow Updates
This secton details ongoing or recently resolved incidents which you can find here, https://status.dialpad.com/history. Each incident typically contains:
- Start Time: Timestamp indicating when the issue was first identified.
- Description: Explanation of the issue and its potential impact.
- Resolution Time: Timestamp indicating when the issue was resolved.
What to Do When You See an Incident
- Review the description: Understand the issue and its potential impact on your specific usage of Dialpad features.
- Monitor updates: Stay informed on the progress toward resolution and any potential workarounds.
- Contact Concierge Support (optional): Stay informed on the progress toward resolution and any potential workarounds.
Using the Dialpad Status Page proactively can help you
- Stay informed: Be aware of potential disruptions before they significantly impact your workflows.
- Plan ahead: Adjust your communication strategies if necessary due to service limitations.
- Seek additional support: Contact Concierge Support if an issue requires further attention.
For any support concerns reach out to support@untangled.com.au or call / SMS at 0480 006 410.