An inventory of available SKUs that can be enabled/disabled for Dialpad clients
| Item | SKU | Functionality |
| 1 | reserved_pool | Add numbers to reserved pool* |
| 2 | device_key_layouts | Enables speed dial configuration for deskphones |
| 3 | call_parking | Allows user to park calls in the department |
| 4 | call_journey | Displays the timestamp and activity log of Dialpad calls |
| 5 | admin_call_recording | Enables office-wide call recoding* |
| 6 | ivr_external_number | Allows calls to be routed to an external number in IVR function |
| 7 | cancel_user_option | Cancels account in ES instead of deleting them |
| 8 | extensions | |
| 9 | sip_phones | Enabling SIP phone configuration |
| 10 | yealink_phones | Enabling Yealink phone configuration |
*Only available for Dialpad Pro & Enterprise licence
Ready to request for your SKU to be enabled?
Head on over to your Dialpad Admin Console by going to Account Settings on your Dialpad App, or visiting https://dialpad.com/start and click on Click Here to Chat!
1. Provide your Dialpad Chat Support representative with your Support Code which you will find in your Personal Settings right below Time Zone.
2. Request for the SKU you need to be enabled to your account.
Updated: 14th February 2022