--- title: Self Service Dialpad Ai Voice Standard description: Your Comprehensive Guide to Effortlessly Configuring Dialpad Ai Voice for Enhanced Team Productivity --- [Skip to content](https://knowledge.untangledict.com.au/self-service-dialpad-ai-voice#main-content) English Show submenu for translations [Raise a Support Ticket](https://knowledge.untangledict.com.au/kb-tickets/new?hsLang=en) [![untangled\_logo\_hz\_pos](https://knowledge.untangledict.com.au/hs-fs/hubfs/untangled_logo_hz_pos.png?width=292&height=80&name=untangled_logo_hz_pos.png)](https://knowledge.untangledict.com.au/?hsLang=en) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [Raise a Support Ticket](https://knowledge.untangledict.com.au/kb-tickets/new) - Go to www.untangled.com Go to www.untangled.com Looking for answers? Search our knowledge base to find solutions quickly. - There are no suggestions because the search field is empty. 1. [Untangled Help Centre](https://knowledge.untangledict.com.au/?hsLang=en) 2. [Getting Started](https://knowledge.untangledict.com.au/getting-started?hsLang=en) 3. [Onboarding Guides](https://knowledge.untangledict.com.au/getting-started?hsLang=en#onboarding-guides) # Self Service Dialpad Ai Voice Standard ## Your Comprehensive Guide to Effortlessly Configuring Dialpad Ai Voice for Enhanced Team Productivity Dialpad Ai Voice Standard is a powerful tool designed to enhance team communication and productivity. With features like transcription, sentiment analysis, and call summarization, it can revolutionise the way your team handles calls and meetings. In this guide, we'll walk you through the simple steps to set up Dialpad Ai Voice Standard for your team.   ![Untangled Dialpad Talk](https://knowledge.untangledict.com.au/hs-fs/hubfs/Untangled%20Dialpad%20Talk.png?width=349&height=349&name=Untangled%20Dialpad%20Talk.png) You will have already registered your Dialpad license as the Super Admin.    Let's define your access as a Super Admin first.   Super Admin access, often referred to as "Super Administrator" or "Super Admin" privileges, in Dialpad is the highest level of administrative access within the Dialpad platform. A Super Admin has comprehensive control and oversight over the Dialpad account, including user management, feature configuration, and security settings. Here's a breakdown of what Super Admin access typically entails:   **1. User Management** Super Admins can create, modify, and delete user accounts within the Dialpad organisation. They have the authority to add new team members, allocate licenses, and manage user roles and permissions. When allocating licenses, reach out to [accounts@untangled.com.au](https://knowledge.untangledict.com.au/accounts@untangled.com.au?hsLang=en) so licenses can be released to your Dialpad which you can the assign to new users.   **2. Feature Configuration** Super Admins have the ability to configure and customise various Dialpad features to align with the organisation's specific needs. This includes settings related to call routing, voicemail, call analytics, and more.   **3. Reporting and Analytics** Super Admins can access reporting and analytics tools to monitor usage, call data, and user activity. This data can be used to make informed decisions and optimise communication within the organisation.   **4. Support and Troubleshooting** Super Admins can refer to Dialpad's Help Centre by going to [help.dialpad.com](http://help.dialpad.com) for more helpful tips and tricks on advanced technical needs or questions, or to assist team members with technical support.   ![Dialpad Help Centre](https://knowledge.untangledict.com.au/hs-fs/hubfs/Dialpad%20Help%20Centre.png?width=688&height=156&name=Dialpad%20Help%20Centre.png) It's important to note that Super Admin access carries a high level of responsibility, as it involves managing critical aspects of an organisation's communication and collaboration infrastructure. Therefore, Super Admins should be individuals who are trusted and well-versed in Dialpad's features and best practices.    **Configure my Dialpad to run for my team** Let's Get Started and head on over to the next step, [Dialpad Ai Voice Set Up](https://knowledge.untangledict.com.au/dialpad-ai-voice-set-up?hsLang=en)     - [Getting Started](https://knowledge.untangledict.com.au/getting-started?hsLang=en#main-content) - [Troubleshooting & Support](https://knowledge.untangledict.com.au/getting-started?hsLang=en#troubleshooting-support) - [First Time Set Up](https://knowledge.untangledict.com.au/getting-started?hsLang=en#first-time-set-up) - [Onboarding Guides](https://knowledge.untangledict.com.au/getting-started?hsLang=en#onboarding-guides) - [Using Dialpad](https://knowledge.untangledict.com.au/using-dialpad?hsLang=en#main-content) - [Dialpad Users](https://knowledge.untangledict.com.au/using-dialpad?hsLang=en#dialpad-users) - [Dialpad Admin](https://knowledge.untangledict.com.au/using-dialpad?hsLang=en#dialpad-admin) - [Hardware Configuration](https://knowledge.untangledict.com.au/using-dialpad?hsLang=en#hardware-configuration) - [Dialpad Knowledge Bites](https://knowledge.untangledict.com.au/using-dialpad?hsLang=en#dialpad-knowledge-bites) - [Untangled HBX](https://knowledge.untangledict.com.au/untangled-hbx?hsLang=en#main-content) - [HBX User](https://knowledge.untangledict.com.au/untangled-hbx?hsLang=en#hbx-user) - [HBX Admin](https://knowledge.untangledict.com.au/untangled-hbx?hsLang=en#hbx-admin) - [Devices](https://knowledge.untangledict.com.au/devices?hsLang=en#main-content) - [Yealink](https://knowledge.untangledict.com.au/devices?hsLang=en#yealink) - [Jabra](https://knowledge.untangledict.com.au/devices?hsLang=en#jabra) - [Mobiles](https://knowledge.untangledict.com.au/mobiles?hsLang=en) - [Internet](https://knowledge.untangledict.com.au/internet?hsLang=en) - [Accounts](https://knowledge.untangledict.com.au/accounts?hsLang=en#main-content) - [Active Billing](https://knowledge.untangledict.com.au/accounts?hsLang=en#active-billing) - Home - Products - Pricing - Blog - Company [![Untangled\_Logo\_Icon\_POS White background](https://knowledge.untangledict.com.au/hs-fs/hubfs/Untangled_Logo_Icon_POS%20White%20background.png?width=30&height=30&name=Untangled_Logo_Icon_POS%20White%20background.png "Untangled_Logo_Icon_POS White background")](https://www.untangled.com.au/) Untangled Help Centre | 0480 006 410  Copyright © 2025, Untangled