Self Service Dialpad Ai Voice Standard

Your Comprehensive Guide to Effortlessly Configuring Dialpad Ai Voice for Enhanced Team Productivity

Dialpad Ai Voice Standard is a powerful tool designed to enhance team communication and productivity. With features like transcription, sentiment analysis, and call summarization, it can revolutionise the way your team handles calls and meetings. In this guide, we'll walk you through the simple steps to set up Dialpad Ai Voice Standard for your team.

 

Untangled Dialpad Talk

You will have already registered your Dialpad license as the Super Admin. 

 

Let's define your access as a Super Admin first.

 

Super Admin access, often referred to as "Super Administrator" or "Super Admin" privileges, in Dialpad is the highest level of administrative access within the Dialpad platform. A Super Admin has comprehensive control and oversight over the Dialpad account, including user management, feature configuration, and security settings. Here's a breakdown of what Super Admin access typically entails:

 

1. User Management

Super Admins can create, modify, and delete user accounts within the Dialpad organisation. They have the authority to add new team members, allocate licenses, and manage user roles and permissions. When allocating licenses, reach out to accounts@untangled.com.au so licenses can be released to your Dialpad which you can the assign to new users.

 

2. Feature Configuration

Super Admins have the ability to configure and customise various Dialpad features to align with the organisation's specific needs. This includes settings related to call routing, voicemail, call analytics, and more.

 

3. Reporting and Analytics

Super Admins can access reporting and analytics tools to monitor usage, call data, and user activity. This data can be used to make informed decisions and optimise communication within the organisation.

 

4. Support and Troubleshooting

Super Admins can refer to Dialpad's Help Centre by going to help.dialpad.com for more helpful tips and tricks on advanced technical needs or questions, or to assist team members with technical support.

 

Dialpad Help Centre

It's important to note that Super Admin access carries a high level of responsibility, as it involves managing critical aspects of an organisation's communication and collaboration infrastructure. Therefore, Super Admins should be individuals who are trusted and well-versed in Dialpad's features and best practices. 

 

Configure my Dialpad to run for my team

Let's Get Started and head on over to the next step, Dialpad Ai Voice Set Up