Dialpad Configuration
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      Yealink SIP Phone Configuration

      First time set up of Yealink SIP Phone 

      Published 8 April 2025 revised.

      Only Dialpad Admins can provision Yealink deskphones against a User or Room Phone license.

       

      Before doing the SIP Configuration, it's important to request sip_phones to be added to your account. Request from support@untangled.com.au

       

      This procedure is for Yealink T3, T4, or T5-series desk phones whose front display shows anything except Dialpad Activate.

       

      This procedure also applies to new Yealink or Poly cordless phones that need to be configured to a Dialpad user or room license.

       

      Preparation Checklist: 

      1. Power Source: Ensure the phone is connected to a power source (via adapter or PoE - Power over Ethernet connected from the deskphone internet port to your router. A PoE powers up your Yealink deskphone too). 

      2. Network Connection: Connect the phone to the same network as your desktop as this is needed to be able to access the deskphone GUI or log in page.

      3. IP Address: Find the phone’s IP address via Menu > Status or pressing OK when idle.

      4. Admin Credentials: Have the admin login (default: admin/admin) for the web interface.

      5. SIP Server Info: Get SIP account details from Untangled. This is your username, password, and server information.

      6. Web Browser Access: Use a browser to access the deskphone’s GUI for configuration.

      7. AnyDesk app: Download via anydesk.com/download so our support team can do all the work by remote accessing your computer

       

      Factory Reset: To configure a Yealink T series deskphone previously set up with a different provider, a factory reset must be performed first.

       

      Steps:

      1. Factory Reset Yealink Deskphone

      2. Yealink Deskphone SIP Configuration

       

      Factory Reset Steps

      To perform a factory reset on a Yealink T41S phone via the GUI:

      1. Access the Web Interface

      • Find the IP address of the phone by pressing the "OK" key when idle or navigating to Menu > Status.
      • Enter the IP address into a web browser.

       

      2. Log In

      • Use the default username: admin and password: admin.

       

      3. Navigate to Reset Settings

      • Go to Settings > Advanced Settings.
      • Select Reset Config and then choose Reset to Factory Settings.

      4. Confirm the Reset
      • The phone will prompt for confirmation.
      • Click OK or Confirm to proceed.

      5. Wait for the Reset Process
      • The phone will reboot and reset to factory settings.
      • Do not power off the phone during the reboot process.

      Yealink Deskphone SIP Configuration

      1. Enable sip_phone SKU on user's profile.

      2. Go to https://dialpad.com/office/phones 

      • Click on Add a User Phone
      • Click on SIP Phone
      • Type in the name for the deskphone
      • Search for user's profile

      • Click on next then click on Need a shorter username


      • Copy the generated details on to a notepad

       

      3. On the physical desk phone, go to Menu and Status and take note of the IPv4.

       

      4. Open up a browser and type in the IP address of the Yealink phone.

       

      5. Type in the default Username (admin) and Password (admin).

      6. Register Account 1

      • Click on Account > Register
      • Enable Line Active: ON
      • Label: Put in a display name
      • Display Name: Same as Label
      • Register Name: Paste the username from the notepad
      • Username: Same as Register Name
      • Password: Paste the password from the notepad
      • SIP Server Host 1
      • Server Host: ubervoice.ubervoip.net
      • Transport: TCP
      • Port:7060
      • Click Confirm
      • Outbound IP should be DISABLED


      7. Change Time Zone

      • Settings > Time & Date
      • Time Zone: Set to +10 Australia
      • Daylight Saving Time: Set to Automatic
      • Location: Australia (Sydney, Melbourne)
      • Click Confirm


       

      8. Set Voicemail

      • Dsskey > Line Key
      • Under Line Key 2
      • Type: SpeedDial
      • Value: Enter your phone number (DID)
      • Label: Voicemail
      • Click Confirm


       

      9. Set Admin Password (optional)

      • Security > Password
      • Old Password: admin
      • New Password: qwe!@#123
      • Confirm Password: qwe!@#123
      • Click Confirm


       

      Still having problems?

      Call or text our support team on 0480 006 410, alternatively you can raise a ticket to support@untangled.com.au